Refund policy

Because we work with fresh flowers, we want every order to arrive beautiful and on time.

 

If a bouquet arrives damaged or there is a genuine quality issue, please contact us within 24 hours of delivery and we will offer a replacement or a refund.

 

If you are not happy with your bouquet, please contact us within 24 hours of delivery. We can take the bouquet back and offer a refund or a replacement.

 

Order changes are possible as long as we have not started preparing your bouquet yet.

 

Flower varieties and shades may vary slightly depending on seasonal availability, while keeping the same overall style and colour of the design.

 

To reach us, call or text (780) 271-4997.